Even from the time she was a Girl Scout, Lynne Shaw knew her  calling. She didn’t wince when her fellow Girl Scouts approached her for help with bloody injuries in the wilderness. She was known as the go-to scout for all things “boo-boo.” She also routinely helped her mother, who had several health problems and often ran the family household. When Shaw was just 15, she decided to become a nursing aide at a nursing home. “I was used to going to hospitals—they...
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As the No.1 company for people with disabilities by DiversityInc., Ernst & Young knows a thing or two about inclusiveness. After all, it's founder, Arthur Young, had low vision and was hard of hearing. Still, the professional service company's first commitment is to hire the best talent—and that's no small task as employees must have specific educational backgrounds and skill sets to land a job at this "Big Four" firm.   In order to find “the best,” th...
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Speaking to Jenny Lay-Flurrie, you’d never know she has been deaf almost all of her life. Even through her charming British accent, Lay-Flurrie speaks sparklingly clear—like a television news anchor.   Her job is senior director for Microsoft’s Accessibility Customer Experience, a demanding role that requires meetings, both in person and worldwide, with customers and co-workers for as many as nine hours a day. That’s a lot of listening and communicating for anyone....
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